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Sophia Leone has seen first-hand how visual cues and organization in the workplace can not only affect productivity, but save lives too.

Leone, the winner of InSite Solutions’ recent scholarship contest, works part-time as a veterinarian assistant in an emergency veterinary center in Tucson, Arizona, where she attends the University of Arizona.

“The more we’re organized and ready for whatever comes through the door, the better chance for a good outcome,” said Leone.

Leone submitted an essay to the scholarship contest outlining how valuable the veterinary center’s commitment to a high level of organization and reliance on visual cues to teach and remind employees of protocols was to productivity in the busy work center.

The scholarship award will be applied to Leone’s school tuition costs when she attends veterinary school at Colorado State University in the fall of 2016.

While appreciating organization skills has increased for Leone since starting college, working in the fast-paced emergency veterinary center has really taught the future vet school student the value of visual cues, visual learning techniques and the importance of an organized work-flow and management style.

“When an animal in distress comes in the door, things can move very fast. It’s important that everyone knows where an animal needs to goes from triage and that the correct equipment is available and in the right place,” said Leone.

Leone said she has learned a lot working at the emergency vet center and will continue to strive for a high level of organization in her future work.

Winning the InSite Solutions scholarship was exciting news to Leone, who says she’s very thankful and appreciative of the monetary help. “You wouldn’t believe how expensive vet school is,” she said. (About $250,000 for four years. Yikes!)

All scholarship applicants wrote an essay using this prompt: At InSite Solutions, we believe that superior organization and clearly defined visual cues help pave the way for increased productivity, both in the workplace and at home. How do you use organization and visual cues to simplify your life?

Leone will receive $1,000 toward her school costs in the fall of 2016.

Read Sophia’s winning essay below. Look for more submitted essays from runners-up in the coming weeks.


In my employment in the emergency department at Veterinary Specialty Center of Tucson, we use both excellent organizational tactics and a wide use of visual cues in the day-to-day functions of running the hospital.

The ER is divided up many different ways, from having specific areas for special purposes, to having certain job positions perform certain tasks accordingly. We have a stat triage area, which is the first area that employees encounter as they rush unstable pets to the back for quick resuscitation efforts. It is dedicated exclusively for unstable pets so it is always available and never occupied. Just next to the table, right where it is needed, is the crash cart, which contains everything one might need for the resuscitation.

Other areas of the hospital include wards specific to certain pets: a cat ward, a small dog ward, a large dog ward, and the ICU, a series of front-and-center kennels for animals that need to be very closely observed. These areas are well organized and allow specific accommodations for the health of the animal, for instance how since cats need quiet resting places to prevent stress-induced urinary blockages. There is a laceration repair area for all ER procedures, and it is tucked away from the kennels and crash area to aid in a sterile environment for surgical procedures.

Within the ER, there are a variety of positions that employees hold. Depending on experience, employees may be ICU 1, ICU 2, Doctor Technicians, liaisons, or patient care assistants. Everyone is trained on knowing the responsibilities that each person holds in these positions to prevent any confusion on job descriptions. For example, the ICU 1 person is ultimately responsible for all animals within the ER, and maintains the highest authority. These positions are very important in maintaining hospital flow and ensuring all job responsibilities within the hospital are tended to.

The aspects of this hospital that truly complement the internal organization that make it successful definitely lie in the use of visual cues. The training at VSCOT is unlike previous training I have had at other clinics. The trainers use Power points specific to the lesson, pulling examples from real cases seen in the hospital with real x-rays and bloodwork to get their points across. They use body language that is very welcoming and laid back, allowing trainees to be interested and comfortable with interrupting them with lots of questions.

The trainers use props, such as plush dogs with legs that can be used to place pretend IV catheters and esophageal tubes. These are helpful tools that are implemented to get trainees visualizing performing these tasks on animals. The training also happens in a variety of times: in the ER during downtime, or on the go through shadowing a seasoned employee during a busy time. I believe VSCOT is years ahead in how it prepares its employees for being successful and productive using these very important aspects of success, and it makes my job more enjoyable.


InSite Solutions is proud to announce the launch of our new scholarship program, aimed at providing $1,000 for a full-time student during the Fall 2016 semester. The deadline for applying is September 5, 2016. Please visit our website for more information: https://stop-painting.com/post/scholarships.asp